Our Shipping Policy

We want to get you your orders as soon as possible. That’s why we make every effort to process your order quickly.

How long until I receive my order?

Total Delivery Time = Processing Time + Shipping Time

1. Order Processing

Standard Orders: 2–3 business days.

Customized Items: 5–10 business days.

2. Shipping Methods & Times

Standard Shipping: 6–12 days to all major destinations.

Expedited Shipping: 4–7 days to all major destinations.

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Frequently Asked Questions

WHAT’S THE PRODUCTION/PROCESSING TIME?

Standard orders will be processed within 2–3 business days.

For customized items, production time is 5–10 business days, as each garment is fully handcrafted from scratch in our workshop.

WHAT’S THE NORMAL SHIPPING TIME?

Standard shipping is available for all orders.

Standard Shipping: 6–12 business days to all major destinations.

Expedited Shipping: 4–7 business days to all major destinations.

HOW IS THE TOTAL RECEIVING TIME CALCULATED?

Total Delivery Time = Processing Time + Shipping Time.

HOW DO YOU TRACK YOUR ORDER?

We will send the tracking number to your registered email address immediately after your order is shipped. Please make sure your email address is correct when placing the order.

WHAT IS YOUR RETURN POLICY?

We cannot accept returns or exchanges for customized orders (including blank products), except for items that are damaged or defective upon arrival.

WHAT HAPPENS TO MY SHIPPING CHARGES IF I RETURN AN ITEM?

Standard return policies apply.

If you return an item, you will receive a full refund excluding original shipping charges.

If you exchange for an item of equal or lesser value, we will not charge extra shipping fees for returning the item to a domestic address.